|
Preliminary
Program
for
The 22nd Annual Convention of the
International Listening Association
2001: An Odyssey Toward Effective Listening
March 21-24, 2001
Holiday Inn Mart Plaza
350
N. Orleans St.
CHICAGO, IL 60654
312-836-5000
Wednesday
| Thursday | Friday |
Saturday
Wednesday,
March 21, 2001
8:30
AM - 5:00 PM
Business
Pre-Conference
5:00
PM
Newcomer
Track
“ILA for Newcomers”—
Lisa Darnell & Connie Morris
The session will address
"What's in it (ILA) for me?" for attendees. We will
provide a brief overview of the ILA, our past and our future.
We will also try to assist attendees with discovering ILA
resources that meet their specific needs.
6:00
PM
ILA
Executive Board Meeting
7:00
PM
Informal
No Host Reception for all Members
8:00
PM
Exploring
Your Personal Listening Behavior —
Klara Pihlajamaki, Dick Halley and Mike Purdy
What kinds of experiences
help us learn to become genuinely better listeners? Come let
the experiences of the focus people help you find and share
your own.
Thursday,
March 22, 2001
7:30 AM
Newcomer
Track
“ILA for Newcomers”
— Lisa Darnell & Connie Morris
The
session will address "What's in it (ILA) for me?"
for attendees. We will provide a brief overview of the ILA,
our past and our future. We will also try to assist attendees
with discovering ILA resources that meet their specific needs.
8:30 AM
Research
Panel # 1 Research on Intraorganizational Listening
Chair: Rick Bommelje
“Listening Practices of Leaders” — Lisa M. Orick
This
paper presents the results of research on using the Listening
Practices Feedback Report (LPFR). This research provides a
mechanism for describing the listening practices of leaders.
“Do You Hear
What I Hear? Inter-rater agreement in perceptions of organizational
listening competency” —
Dr. Lynn Cooper
To
what extent do workers agree in their assessments of a co-worker's
listening competency? Within a corporate, educational and
industrial context, initial measurements of inter-rater agreement
found a high level of agreement between organizational members.
Respondent:
Charles Roberts
Education
Track
Theoretical Papers on Development of Meaning and Power
Chair: Nan Johnson-Curiskis
“Constructions of Power - Relationships and Ethical Implication”
— Harold J. Kinzer and Gregory S. Kinzer
A
listener has more power resources than just resistance. Outcomes
can be productive, exploitative, or even violent. Ethics of
justice and of care guide an ethical analysis of these relationships.
We propose a matrix of contexts, motives, and behavior that
account for a range of power relationships. These relationships
offer a fuller understanding of a listener’s power.
“Listening
with a Different Ear: Dimensions of Meaning”
— Henry E. Nicholson
This
paper identifies three dimensions of meaning that are important
in communication - referential, relational and emotional -
and examines how these differ in structure, function and implications
for listening.
Business
Track
Listening Under the Pressure of Time
Chair: Gene
Wilson
“Redefining
Listening and Retooling Listening Training”
— Sheila Bentley
How
can I listen when I don't have the time? This session examines
dimensions of listening, other than the exchange of information,
such as relationship building and sharing power, and provides
models, activities, and simulations to enhance listening effectiveness
in a workplace where most listening takes place via some type
of technology, with diverse speakers, and with time constraints.
General
Track
“The Globalization of ILA”
— Panelists: Kazuo Akasaka, Alan Knowles, Janet Cherry,
Klara Pihlajamaki, and Carol Christy
Chair: Bronia
Holmes
This
panel, composed of ILA members who attended the Aomori conference,
will discuss the logistics and benefits of holding ILA conferences
outside the US.
General
“Cyber Listening: The ILA Website” —
Barbara B. Nixon, ILA Web Editor
Let's
brainstorm for ways to add useful new content to the site
that will entice the web surfers to join our association.
Feel free to contact
the Web Editor with suggestions before the convention.
10:15 AM
Research
Track
Panel # 2 Special Issues at the Extremes of Age
Chair: Bill Henderson
“Good and Poor Listening Behavior” — Margarete Imhof
Given
the considerable body of research on good and poor listening
behavior the question arises if the same patterns of behavior
are considered appropriate listening behavior in any context.
The objective of the current research is to investigate the
influence of situative variables, such as hierarchy in the
listener-speaker relationship and field of communication,
on the assessment of overt listening behavior.
“Why Seniors
Listen to Potential Scams: From the Horses’ Mouth”
— Margaret Fitch-Hauser and William Arnold
This
paper is the third in a series focusing on how listening,
information processing, and social factors contribute to senior
citizens being victimized by fraudulent messages. This research
will report the results of a survey conducted in an attempt
to get the senior citizens perspective on why they listen
to scams.
Respondent:
Victoria Emmert
Education Track
Chair: Bronia Holmes
“Listening
to English: Problems for Japanese Learners of English” —
Alan Knowles
In
this presentation I shall consider phonetic and phonological
data which suggest that English is clearly more difficult
for Japanese learners than for many others. How can we help
them listen in a way that will facilitate their learning of
English? It is intended that the issues involved in this presentation
should be of interest to anyone involved in second language
teaching or learning.
“Listening
and Central Auditory Processing: Connections and Correlations”
— Richard W.
Matthes
Thirty
college students were given the Watson-Barker Listening Test
and the SCAN, a test of central auditory processing. Relationships
between these two approaches to speech processing are examined.
Business
Track
Listening Concepts for the Modern Organization
Chair: Rick
Bommelje
“Framing
& Listening: Important Tools for Leaders” —
Michael Purdy
Framing
is a tool used by leaders in organizations to mange cultural
change by giving meaning to messages and events. References
to the use of framing however give little attention to the
critical need for listening if framing is be used effectively.
“Listening
to the Generations” —
Cindy Kansoer-Schneider
Exploration
of generational perspectives in the United States provides
insight to the barriers of listening between Baby Boomers
and Baby Busters (Generation X) in an effort to promote listening
and understanding between business co-workers.
General
Track
“Effective Listening — The Odyssey of Nonverbal Signals” —
Bob Bohlken and Bayo Oludaja
The
program will provide insight into the importance of both aural
and visual nonverbal cues necessary in listening for a speaker's
meaning.
11:45 AM
Luncheon
Key Note Speaker - Mara Tapp from NPR
What
happened to the art of listening? :The art and value of listening
and why we are losing it?
2:00 PM
Research
Track
Panel # 3 Contexts for Listening: What Do People Do?
Chair: Jannis Hadgeogiou
“Listening and Mentoring” — Ray Young and Carl Cates
This
field study examines the relationship between effective listening
and mentoring.
“Is Anyone
Listening? A Study of Comprehension and Spiritual Development
in Convocation Service at Liberty University With and Without
Active Listening” — Cecil V. Kramer Jr.
This
paper shows the impact of active listening training on sermon
comprehension and spiritual development of freshmen students
at Liberty University.
Respondent:
Maria Roca
Education Track
“Technology Can Enhance Classroom Listening” — Melissa
L. Beall , Joyce Chen, and Marilyn Shaw
Many
people are concerned that technology will decrease students'
ability and desire to listen. These panelists will discuss
strategies they use to enhance student listening in courses
utilizing a great deal of technology.
Business
Track
“Work Keys: Developing Effective Listening in the Workplace”
— Connie S. Morris, Keith Williamson, and Kathy Mendenhall
ACT's
Work Keys identifies workplace skills, including listening.
This program: (1) describes Work Keys listening assessment;
(2) explains the profiling of job-related listening; and (3)
discusses implications of the system.
General
Track
“The Listening Contributions of Carolyn G. Coakley”
Chair: Andrew
D. Wolvin
Carolyn
G. Coakley: Listening Researcher — Kelby K. Halone, Clemson
University
Carolyn G. Coakley: Listening Teacher — Laura A. Janusik,
U. of Maryland
Carolyn G. Coakley: Listening Practitioner — Diana C. Schnapp,
Rockhurst College
Respondent:
Thomas Hickerson Sonoma Valley Unified School District
Carolyn
G. Coakley was a true pioneer in the field of listening. Her
contributions as a listening researcher, teacher, and practitioner
have had a profound impact on all of us. As a fitting tribute
to her work in advancing the study and practice of effective
listening, this panel explores those contributions.
3:45 PM
Research
Track
Panel # 4 Physiological Research and Listening
Chair: Margaret Fitch-Hauser
“Some Reflections on the Implications of the Communibiological
Perspective for the Study of Listening” — Philip Emmert
and Victoria Emmert
One
recent and controversial claim by McCroskey and Beatty in
communication theory and research is that "genetics is
far more important to the development of human communication
behavior than are learning processes." Likewise, research
in verbal and nonverbal language strongly supports the existence
of a significant biological component in both verbal and nonverbal
behaviors. This paper examines the implications of biological
elements in conceptualizing listening.
“Where Listening
Begins: The Incredible Abilities of the Human Fetus” —
Dean Thomlison and Amber M. Kleopfer
Explores
the prenatal hearing and listening abilities of the human
fetus.
Respondent:
Richard D. Halley
Education
Track
Teaching Listening
Chair: Marilyn Shaw
“Listening and the First Year Seminar” — Laurie
Schultz Hayes
In
Fall 2000, Colorado State University initiated a required
First Year Seminar for all entering students. What was the
role of listening for students, staff, faculty, and administrators?
“Teaching
Listening. What Do We Know? What Should We Know?” —
Laura Janusik
Listening
has been taught from a communication perspective, but not
always from an educational perspective. This paper reviews
the listening education literature and recommendations on
how the teaching of listening could be more effective based
on educational theories.
Business
Track
Listening in the Medical
Professions
Chair: Vincenne Waxwood
“My Doctor Doesn’t Listen: Revisiting a Persistent Complaint”
— Tony L. Kroll
An
understanding of physician-patient discourse from a storytelling
perspective provides insight to a very common and persistent
complaint about listening.
“Medical
Consultations, Style and Form”
— Daniel Rosenblum
A
step-by-step analysis of the interactive steps required to
perform an effective medical consultation which has, at its
heart, effective listening technique. From one of ILA's former
Listeners of the Year.
General
Track
Chair: Laurie Hayes
“Listen to the Voices in the Blood” — Tommy Neuman
Do
you ever get the feeling you have been somewhere before but
it's your first visit there? Do certain foods, smells or types
of music appeal but you don't know why? There is a large chance
that you are listening to the sounds that already exist in
your blood.
“Love, Laughter,
and Listening, an odyssey of the heart: Rhyme of the ancient
marathoner” — Keith
Paulin
October
4th 1998 I finished my 42nd marathon in 4 hours and 46 minutes....
then spent two days with Carolyn and Tom Hickerson in Sonoma,
California. This program will relate what I have learned about
listening from this experience.
5:00 PM
Committee
Business Meetings (see other committee meetings
Friday at 7:45 AM)
Curriculum and
Assessment Committee Business Meeting. Chair: Bob Bohlken
Research Committee Business Meeting. Chair: Maria Roca
Global Committee Business Meeting. Chair: Klara Pihlajamaki
Business Committee Business Meeting. Chair: Sheila Bentley
6:15 PM
No
Host Gathering to Chat
Friday,
March 23, 2001
7:45 AM
Committee
Business Meetings (see
other committee meetings on Thursday at 5:00 PM)
Local Arrangements
Planning Committee Meeting - Phoenix. Chair: William Arnold
Elementary/Secondary Education Committee Business Meeting.
Chair: Carol Christy
Institute for the Study of Intrapersonal Processes (ISIP)
Business Meeting
Public Relations Committee. Chair: Melissa Beall
Membership Committee. Chair: Maria Roca
9:00 AM
Research
Track
Panel # 5
Chair: Cindi Grubmeier
“The Everyday Language of (Not) Listening” — Kelby
K. Halone, Clemson University; Andrew D. Wolvin, University
of Maryland; and Sungeun Chung, University of Maryland
This
paper examines the language of listening from an everyday
communication perspective. Participants were asked to account
for what it means to (not) listen to someone. The language
embedded in each account was analyzed, resulting in a taxonomic
framework of everyday listening. Examining the social, everyday,
nature of listening affords listening scholars continued opportunities
to (a) conceptually define the theoretical boundaries of listening
while (b) beginning to establish the empirical parameters
by which to comprehensively examine the construct of listening.
“Getting
the Message? An examination and reconceptualization of the
nature of listening within classrooms”
— Pauline Sangster
Ten
teachers of English (to native speakers) with a reputation
as ‘expert’ practitioners were observed conducting lessons
that were designed to enhance the listening capacities of
pupils aged mainly between 11 and 12 yrs. Interviews were
subsequently conducted on topics related to listening with
these teachers and with a sub-set of their pupils. The present
paper concentrates on presenting central themes that emerged
from the teacher interviews.
Respondent:
Phil Emmert
Education Track
Chair: Hiromasa Sugiura
“On Listening to the Other: Stories of African-American
Police” — Connie Fletcher
What's
a middle-aged white woman doing interviewing African-American
cops? The challenges of listening to people whose experiences
widely differ from your own.
“Listening
to the Voices of Oppression in the Classroom”
— Keith B. Armstrong and Susan A. Timm
The
presentation will share both the method and the initial findings
of our research which focused on listening to the stories
of oppression. Participants will gain a better understanding
of the part listening plays in participatory research. In
addition, we will discuss the aspects of the foundations of
listening (as cited by Cooper, 1999) related to inner communication
(sensing) and expressing and responding to observations and
inferences.
Business
Track
“The Listening Leader: The vital link between listening and
effective leadership”
— Rick Bommelje
Learn
what leaders can do to capitalize on the power of listening
in their professional and personal lives.
General
Track
Exploring Empathy and Its Uses
Chair: Harold Kinzer
“Linking Listening and Empathy” — Vincenne A. Waxwood
On
our own listen-2 a participant raised the question of how
he/she could listen empathically and still maintain her/his
own position. The paper responds to this question.
“Empathetic
Listening: Engaging Students in the Basic Course”
— Lisa M. Burns
This
paper will report on a project which used empathic listening
as a way to engage students in the basic course.
General
Track
The Wisdom of Our Experienced Members
Chair: Pat Lynott
“Twenty Years of Teaching Listening: What I’ve Learned”
— James J. Floyd
This
paper discusses observations and collected data acquired over
twenty years of teaching listening at the college level.
10:45 AM
Association
Business Meeting —
President Harvey Weiss
12:15 PM
Afternoon
and Evening Activities on the Town
On your own,
or guided by the Planning Committee
12:30-5:00 PM
Research
Mini-Conference
Registration
required; please contact Maria
Roca for more information.
Saturday,
March 24, 2001
8:30 AM
Research
Track
Panel # 6 Personality Measures and Listening
Chair: Ray Young
“Listening & Personality Styles: Correlations Between
the Watson Barker Listening Test and the Myers Briggs Type
Indicator” — Maria F. Loffredo Roca and Charles J.
Fornaciar
This
paper presents the results of the administration of the Watson
Barker Listening Test and the Myers Briggs Type Indicator
to over 400 freshmen. It reports correlations between the
two instruments and discusses implications for teaching and
student learning.
“The Relationship
of Listening Competence to Introversion and Extroversion”
— Jim Pratt and Rick Vogel
In
this study, we examine the relationship between listening
competence and introversion/extroversion.
Respondent:
Kittie Watson
Education Track
Education: Helpful Approaches to Teaching Listening
Chair: Bob Bohlken
“CBS News Sunday Morning, with John Leonard” — Harvey
Weiss
Teach
Critical Listening Skills by using movie reviews from television,
and other counter viewpoints from other media sources.
“Listening
to Learn about Millennial Students: The Odyssey of Notable
Experiences” —
Weslynn Martin
Millennial
students' experiences will affect learning and teaching. Who
are they, how do their experiences influence attitudes, beliefs,
values, and behaviors, how can we respond to the millennial
population?
Business
Track
“The Role of Listening Skills in Effective Conflict Resolution”
— John and Roberta Ray
This
Program is concerned with the use of listening skills to promote
effective conflict resolution in both professional and family
situations. Listening can be the most successful method for
reducing anger and assuring win-win outcomes.
General
Track
“Listening with the Ear or the Soul” —
Mary Dehner
Chair: Tommy Newman
An
instructional seminar on meditation on the Inner Light and
Sound, Sant Mat Meditation as taught by spiritual teacher
Sant Thakar Singh.
9:00 - 3:00
Education
Mini-Conference.
Special Registration Required.
10:15 AM
Research
Track
Panel # 7
Chair: Phil Emmert
“Listening to Language with Emotional Content” — Edward
H. Sewell Jr.
This
study examines how people respond as they listen to conversations
with equivalent content except for words that carry different
levels of emotional impact such as “homosexual", "gay,"
"queer," or "fag"?
“Responding
to Anger” — Richard
D. Halley
Part
of a series of studies exploring the desired responses of
those who are experiencing various emotions. This paper reports
data collected from university students regarding their perceptions
of desired and appropriate responses by listeners when they
are feeling angry. These reported responses are discussed
in the light of Halley’s Model for Responding to Significant
Emotions.
Respondent:
Margaret Fitch-Hauser
Education Track
“Listening to Stories” — Bill Henderson, Larry
Ehrlich, Jannis Hadgeogiou
A
program focusing upon listening to stories told by different
types of persons; children learning about science, ethnographers
listening to Viet Nam veterans, friends listening to aging
persons, and persons listening to "the muse and the myths."
General
Track
“Listening Swap Shop” — Kimberly Batty-Herbert
Share
your listening activities, exercises, assignments and training
tips in a highly interactive session designed for anyone involved
in listening instruction or training. Although many participants
have contributed to a swap shop booklet, you can still bring
copies of your original ideas to share with fellow participants.
11:45 AM
Luncheon
Key
Note Speaker — Kazuo Akasaka - Professor of Communication
at the Aomori University of Health and Welfare and President
of the Communication Association of Japan
“Becoming blind: changes in listening patterns”
2:00 PM
Research
Panel # 8
Chair: Bill Huddleston
“Janusik/Wolvin Listening Instrument” — Laura Ann Janusik,
Sungeun Chung and Andrew Wolvin
The
Janusik/Wolvin Listening instrument, based on the Wolvin/Coakley
Model, assists students in identifying their strengths and
weaknesses in the listening process. This paper discusses
the validation of the instrument and its practical application
in the classroom.
“Exploring
the Functions of Active Listening/Paraphrasing in Naturally
Occurring Conversation” —
Victoria Emmert , Philip Emmert, and Michael Smilowitz
Listening
(as well as other) literature urges the regular use of listening
techniques such as “active” listening (paraphrasing) to increase
perceived understanding. Some theoretical literature gives
cause to question the efficacy of such prescriptions for interpersonal
conversations. This study provides an empirical examination
of the effect of paraphrasing listening techniques on perceptions
of listening competency. The authors argue that theoretic
definitions of everyday conversationalists’ use of listening
require multidimensional definitions of listening behaviors.
Respondent:
Ethel Glenn
Business Track:
Workshop: “How to Receive and Respond to Feedback Using
the Research Based Listening Practices Feedback report 360
(LPFR 360)” — Janice D. Brandt
The
LPFR 360 indicates how often a listener uses specific listening
practices in business. Participants, who previously sent in
completed questionnaires, are shown how to take and to use
their confidential feedback. Observers are welcome and will
be given a mock LPFR 360.
General
Track
“Conversations in Caring: Listening to Loss” — Ruby Morgan and Shellie Brandon
Chair: Diana
Schnapp
Description
of support group which focuses on life's losses. Examines
listening skills needed and challenges to group. Audience
members will be invited to share similar experiences in listening
for caring.
General
Track
Chair: Kathy Thompson
“From the College Classroom to the Executive Boardroom:
An Overview of Emotional Intelligence Training” — Maureen
McGarvey Dinges
Emotional
intelligence awareness involves developing or enhancing competencies
that are listening intense. This training combines the
principles of "EQ" as they apply to specific groups
and settings.
“Native
Americans and the Value of Silence/Listening”
— Parthenia H. Franks
This
paper explores the ways in which some Native Americans from
select tribes value and use silence during conversation. The
influence which cultural variance has on silence is also considered.
3:45 PM
Research
Panel # 9
Chair: Wayne Bond
“Listening to Voices: Listeners Repertory in Educational
Settings” — Kent Adelmann
I´m
using various kinds of reported speech as an indication of
different listening repertory in a student group, and I will
report the results from some preliminary analysis for my dissertation.
“Economics
of Listening and/or Listening Economics”
— Klara Pihlajamaki
The
economic model of speaking tries to maximize the consumption
of information by the most effective pattern of sending. Any
model when applied to its limits tends to reverse its effects
and create counterproductive results which we experience as
paradoxes. This paper discusses an alternative economic model
that tries to optimize the sending of information based on
the best possible consumption pattern. This would be a model
based more on listening.
Respondent:
Mike Purdy
Education Track
“Teaching Activities for NCA’S K-12 Standards for Speaking
and Media Literacy”
Chair: Melissa L. Beall
Panel: Pamela Cooper, Deborah Hefferin, John Heineman,
Sherry Morreale
A
new publication of teaching activities for NCA’s K-12 Standards
on speaking, listening, and media literacy will soon be available.
Members of the Task Force who worked on this project since
its inception will provide an overview of the book and focus
on how to use the book to improve teaching communication in
K-12 classrooms.
Research
Track
Panel # 10
Chair: Terry Ostermeier
“Listening in Interpersonal Relationships on the Internet”
— Gretchen Hazard Reynolds and Victoria Emmert
Effective
listening is an essential competency in developing relationships.
One of the elements present in our modern environment is the
initiation and maintenance of interpersonal relationships
via the Internet. This paper explores the critical skills
necessary for effective “listening” to occur in a text-based
setting.
“Listening
in Community: Two Churches approach Health Ministry”—
Diane Tobin Johnson
In-depth
interviews of members of two Disciples of Christ congregations
planning broader implementation of health ministries show
that listening is understood as an important aspect of that
work.
Respondent:
Andrew Wolvin
Education
Track
“Diverse Listening Styles in the Classroom” — Michael McDonald
The
purpose of this program is to discuss the need for educators
to understand how culture impacts the listening styles of
students in the classroom. The program will examine research
pertaining to how students learning is affected by cultural
patterns of listening. Attendants will examine a case which
reflects the importance of these issues.
General
“Cyber Listening: The ILA Website” —
Barbara B. Nixon, ILA Web Editor MOVED
to Thursday at 8:30 AM
6:30 PM
No
Host Gathering to Chat
7:00 PM
Banquet
and Awards
Presidential Address - Harvey Weiss
Wednesday
| Thursday | Friday |
Saturday
|
