Listening
(ILA, 1996): the process of receiving, constructing meaning from,
and responding to spoken and/or nonverbal messages

Since
April 18, 2005
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LISTENING AND EDUCATION
Even though most of us spend the majority of our day
listening, it is the communication activity that receives
the least instruction in school (Coakley & Wolvin,
1997). Listening training is not required at most universities
(Wacker & Hawkins, 1995). Students who are required
to take a basic communication course spend less than
7% of class and text time on listening (Janusik, 2002;
Janusik & Wolvin, 2002). If students aren’t
trained in listening, how do we expect them to improve
their listening?
Listening is critical to academic
success. An entire freshman class of over 400 students
was given a listening test at the beginning of their
first semester. After their first year of studies,
49% of students scoring low on the listening test
were on academic probation, while only 4.42% of those
scoring high on the listening test were on academic
probation. Conversely, 68.5% of those scoring high
on the listening test were considered Honors Students
after the first year, while only 4.17% of those scoring
low attained the same success (Conaway, 1982).
Students do not have a clear
concept of listening as an active process that they
can control. Students find it easier to criticize
the speaker as opposed to the speaker’s message
(Imhof, 1998).
Effective listening is associated
with school success, but not with any major personality
dimensions (Bommelje, Houston, & Smither, 2003).
Students report greater listening
comprehension when they use the metacognitive strategies
of asking pre-questions, interest management, and
elaboration strategies (Imhof, 2001).
Students self-report less listening
competencies after listening training than before.
This could be because students realize how much more
there is to listening after training (Ford, Wolvin,
& Chung, 2000).
Listening
and nonverbal communication training significantly
influences multicultural sensitivity (Timm & Schroeder,
2000).
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For
more information on the ILA, please e-mail our Executive
Director, or call us at 1-877-8-LISTEN or 1-952-594-5697
* Outside US: +1-952-594-5697; Fax: 1-952-856-5100
*Fax Outside US: +1-952-856-5100; Or contact the Web
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