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Listening (ILA, 1996): the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages

Since April 18, 2005


LISTENING AND EDUCATION
Even though most of us spend the majority of our day listening, it is the communication activity that receives the least instruction in school (Coakley & Wolvin, 1997). Listening training is not required at most universities (Wacker & Hawkins, 1995). Students who are required to take a basic communication course spend less than 7% of class and text time on listening (Janusik, 2002; Janusik & Wolvin, 2002). If students aren’t trained in listening, how do we expect them to improve their listening?

Listening is critical to academic success. An entire freshman class of over 400 students was given a listening test at the beginning of their first semester. After their first year of studies, 49% of students scoring low on the listening test were on academic probation, while only 4.42% of those scoring high on the listening test were on academic probation. Conversely, 68.5% of those scoring high on the listening test were considered Honors Students after the first year, while only 4.17% of those scoring low attained the same success (Conaway, 1982).

Students do not have a clear concept of listening as an active process that they can control. Students find it easier to criticize the speaker as opposed to the speaker’s message (Imhof, 1998).

Effective listening is associated with school success, but not with any major personality dimensions (Bommelje, Houston, & Smither, 2003).

Students report greater listening comprehension when they use the metacognitive strategies of asking pre-questions, interest management, and elaboration strategies (Imhof, 2001).

Students self-report less listening competencies after listening training than before. This could be because students realize how much more there is to listening after training (Ford, Wolvin, & Chung, 2000).

Listening and nonverbal communication training significantly influences multicultural sensitivity (Timm & Schroeder, 2000). 

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Updated 10/1/2007
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