Listening
(ILA, 1996): the process of receiving, constructing meaning from,
and responding to spoken and/or nonverbal messages
Since
April 18, 2005
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LISTENING ACROSS THE LIFESPAN
Elementary students reported themselves as having better
attention spans than all other ages and groups (Halone,
Wolvin, & Coakley, 1997).
High school students rate themselves as better able
to listen than elementary students, young adults, colleges
students, adults, and the elderly (Halone, Wolvin, &
Coakley, 1997).
30% of the elderly admit to having poor or very poor
hearing; however, only 45% reported having the opportunity
to listen to thoughtful communication (Halone, Wolvin,
& Coakley, 1997).
LISTENING AND BUSINESS
Listening has been identified as one of the top skills
employers seek in entry-level employees as well as those
being promoted (AICPA, 2005; Goby & Lewis, 2000;
Hynes, & Bhatia, 1996; James, 1992; Maes, Weldy,
& Icenogle, 1997; Waner, 1995; Willmington, 1992;
Winsor, Curtis, & Stephens, 1997).
Consider the following rankings of what’s important
in the interview process. The following numbers represent
how private industry ranked the importance of the item,
with 1 being the most important.
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 For
more information on the ILA, please e-mail our Executive
Director, or call us at 1-877-8-LISTEN or 1-952-594-5697
* Outside US: +1-952-594-5697; Fax: 1-952-856-5100
*Fax Outside US: +1-952-856-5100; Or contact the Web
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