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Listening (ILA, 1996): the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages

Listening Factoids

Listening is important because . . .

    • Since the rise of the radio and the development of television, the spoken word has regained much of its lost stature (Bryant).

    • Being listened to means we are taken seriously, our ideas and feelings are known, and, ultimately, what we have to say matters (Nichols).

    • Generous listening enhances our own well-being and is the natural perspective of psychology, in which all human behavior is seen as motivated by the agendas of the self (Nichols).

    • We learn our culture largely through listening; we learn to think by listening; we learn to love by listening; we learn about ourselves by listening (Robinson).

    • Being listened to spells the difference between feeling accepted and feeing isolated (Nichols).

    • In our society, listening is essential to the development and survival of the individual (Robinson).

    • Most people will not really listen or pay attention to your point of view until they become convinced you have heard and appreciate theirs (Nichols).

10 Irritating Listening Habits New

Some interesting statistics . . .

    • How much of what we know that we have learned by listening? 85% (Shorpe)

    • Amount of the time we are distracted, preoccupied or forgetful? 75% (Hunsaker)

    • How much we usually recall immediately after we listen to someone talk? 50% (Robinson)

    • Amount of time we spend listening? 45% (Robinson)

    • How much we remember of what we hear? 20% (Shorpe)

    • Amount of us who have had formal educational experience with listening? less than 2% (Gregg)

And other numbers

    • We listen at 125-250 words per minute, but think at 1000-3000 words per minute. (HighGain, Inc.)

    • Number of business studies that indicate that listening is a top skill needed for success in business? more than 35 (HighGain, Inc.)

10 Poor Listening Habits

 

 

 

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Updated 02/22/2005
Interim Web Editor Joyce Chen