International Listening Association

Convention Paper Resource Center

 
ILA - CPRC Convention Papers

International Listening Association
19th Annual Convention
Listening: The Heart of Humanity
March 19-21, 1998
Kansas City, Missouri

 
To review the Content Codes for translation of each coded entry above the author's name, click here.

 

ILA98ED-PK/K/E/M/S/CC/CU/A, SP: 1
Coakley, Carolyn Gwynn
The Teacher as a Model Listener
Description: This paper addresses the need for and the importance of teachers as listening role models, explanations of the listening process and listening competency, and recommended practices of competent listeners (in general) and teachers (in particular). The paper's focus is on a checklist of Practices of the Model Listening Teacher as a planner (24 items), as a presenter (28 items), and as a listener (52 items). Appendices include suggestions and activities for teacher development of listening competency.

Microsoft Word 8.0 (PC)       Total pages: 28
Weight: 1 oz. (Disk)                6 oz. (Paper)

 

ILA98PE, PR-H: 2
Thompson, Kathy
When Health Professionals Listen Care-fully: A Patient's Response
Description: In an era when managed care, technology, and chronic illness predominate, patients need more than ever to be listened to, affirmed, and valued as individuals who can and should actively participate in their health plans. This paper discusses five communication variables related to successful doctor/patient interviews and patient wellness: empathy, control, trust, self-disclosure, and confirmation.

Microsoft Word 6.0 (Mac)     Total pages: 8
Weight: 1 oz. (Disk)                2 oz. (Paper)

 

1LA98AH, PE: 3
Veenstra, Charles
Listening: Response as Ethical Obligations
Description: Listening is an inherent part of the ethical perspective based on religious beliefs that are described here. This paper demonstrates how implementing this perspective would solve many listening problems. Response as an ethical obligation of this perspective establishes the central place of listening in building community.

Word Perfect Corel (Mac)     Total pages: 9
Weight: 1 oz. (Disk)                2 oz. (Paper)

 

ILA98PR-M, ED-CU: 4
Hedahl, Susan Karen
A Listening Ministry
Description: The paper explores the construction, teaching, and outcomes of a course for clergy in listening. It offers syllabus material. The paper is intended as a trajectory for a book on listening and the ministry.

Microsoft Word - Text File (PC)     Total pages: 17
Weight: 1 oz. (Disk)                          3 oz. (Paper)

 

ILA98RT, ED-CU: 5
Imhof, Margarete
What Makes A Good Listener? - Listening Behavior in Instructional Settings
Description: A questionnaire was administered to investigate the knowledge about listening strategies among university students. Results show that the scope of listening skills is rather limited even among experienced listeners and that there is considerable room for modifying listening behavior. Consequences for conceptualizing listening expertise are discussed and areas for further research, both empirical and theoretical, are addressed.

Microsoft Word 6.0 (PC)     Total pages: 27
Weight: 1 oz. (Disk)             6 oz. (Paper)

 

ILA98RT, ED-S: 6
Stientjes, Marcia K.
A Study of Listening Mode Effects
Description: Video and audio stimuli for listening assessment were compared, as were multiple choice and constructed response modes. The study confirmed that constructed response is more difficult than multiple choice. We also found, however, that video stimuli make constructed responses harder and multiple choice responses easier than when the same responses are tied to audio only stimuli.

WordPerfect 5.1 (PC)      Total pages: 18
Weight: 1 oz. (Disk)         4 oz. (Paper)

 

ILA98RT, ED-CU: 7
Vander Kooi, Daryl
The Predictive Value of the Watson-Barker Listening Test
Description: Using the Watson-Barker Listening Test Form A and Form B as pretest and posttest at the freshman level, this research attempted to determine whether the two forms of the test and the differences between pretest and posttest would be significant predictors of students' final GPA. The results indicated that, while each test form had significance against GPA scores, the correlation was not high enough to predict final GPA, and difference between pre- and posttest had no predictive value when correlated with GPA.

Microsoft Word 3.1 (PC)      Total pages: 11
Weight: 1 oz. (Disk)              2 oz. (Paper)

 

ILA98ED-PK/K/E/M/S/CC/CU/A, SP: 8
Bentley, Sheila C. & Bacon, SusanEllen
The Effective Listener
Description: This paper looks at techniques for creating effective listeners on both sides of the desk: teacher and students. The teacher must model the knowledge, attitudes, skills, and behaviors that he or she wants to impart to students. This paper provides strategies that will enable teachers to develop more effective listeners--for both teachers and students.

Microsoft Word 6.0 (Mac)      Total pages: 4
Weight: 1 oz. (Disk)                 1 oz. (Paper)

 

ILA98RT, PR-B/H: 9
Bentley, Sheila C.
Benchmarking Effective Listening: Phase II
Description: This paper is a follow-up to last year's research on benchmarking effective listening. It reports on research conducted in specific listening contexts such as doctor-patient interactions and sales interactions. The paper examines questions such as: What factors do speakers base their global assessment of the listener's effectiveness on and which factors are most important? When does the speaker assess the listener? Does the speaker's prior experience with the listener impact the speaker's assessment of the listener's effectiveness?

Microsoft Word 6.0 (Mac)      Total pages: 23
Weight: 1 oz. (Disk)                 5 oz. (Paper)

 

ILA98PR-B, GE, SP: 10
Bentley, Sheila C.
Technology and Its Impact on Listening: Problems and Solutions
Description: This paper examines how communication is changing as a result of technology such as cellular phones, voice mail, distance learning, and teleconferences. The fact that people are often engaged in multiple tasks while listening in these contexts is also examined. The impact of these changes is explored and problems/solutions are addressed.

Microsoft Word 6.0 (Mac)      Total pages: 6
Weight: 1 oz. (Disk)                 2 oz. (Paper)

 

ILA98PE: 11
Gilbert, Michael B.
Are Your Kids At-Risk? Do You Listen to How They Speak to You More Than Just What They Say?
Description: Parents and educators can be described predominantly by three personality types as characterized by Kahler's Process Communication Model. Children at-risk are predominantly two other types, and the adults in their lives have little energy to deal with them effectively. This paper will explain Kahler's model, outline the demographics of recent research, and describe alternative ways of communicating.

WordPerfect 3.5 (Mac)      Total pages: 15
Weight: 1 oz. (Disk)            3 oz. (Paper)

 

ILA98PR-B/H, GE, SP: 12
Neff, Kathy
Creating A Listening Environment: Helping Staff Hear Each Other
Description: These slides are an outline for a presentation on listening skills. The focus is on the organization-wide strategies used by a major metropolitan hospital to ensure that listening to each other is valued and practiced by its staff. Strategies are linked to the organization's strategic goals and performance management processes.

Microsoft Word 7.0 (PC)      Total pages: 9
Weight: 3 oz. (Disk)              3 oz. (Paper)

  


Note:The ILA - CPRC Index will be updated in May and November of each year. For additional information about submitting or purchasing ILA Convention papers, contact CPRC co-chairs Kathy Thompson (see below) or Carolyn Coakley at ccoak@vom.com.

Jean Groshek, ILA - CPRC Chair
Alverno College
3401 South 39 Street
PO Box 343922
Milwaukee, WI 53234-3922
E-mail: Jean.Groshek@alverno.edu
Fax: 414-382-6354

 
To review the Content Codes for translation of each coded entry above the author's name, click here.

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