International Listening Association
24th Annual Convention Program
Touch the World: Listen
July 16-20, 2003
Hotel Park Inn Haninge
Haninge, Sweden
NB: As of June 25, primary rooms are: “Breakfast Room,” Falken,
Gladan, Gripen, Viggen and the conference foyer.
Session, Day, Date, & Time Scheduled Room
Wednesday, July 16, 2003
4:00 – 8:00 p.m.
ILA Executive Board Business Meeting Private Dining Room
***
Wednesday, July 16, 2003
8:15 – 10:00 p.m. Breakfast Room
***
Meet and Greet ILA Newcomers’ Meeting
And Cash Bar Reception—Everyone is walkommen!
[Members of the German Listening Association may also join us]
* * *
Thursday July 19 Session 1
9:00-9:15 a.m. Falken
Opening Ceremony
***
9:15 – 10:30 a.m. Falken
1A Connecting Conversations: Gender Issues: Toward a Feminist Theory of Globalization
Moderator: Michael Purdy, Governors State University, IL, USA
Conversationalists:
Nikki Townsley, University of Colorado at Boulder, USA
Susan L.Erikson, University of Denver, USA
Joanna Starek, University of Colorado at Boulder, USA
Katarina Schough, Uppsala University, Sweden
Kristina Tryselius, Karlstad University, Sweden
***
10:30-10:45 a.m.
Coffee Break Foyer
10:45 a.m.- Noon Session 2 Thursday, July 17
2A Gladan
“100% Responsible Listening-Turn Fantasy into Reality, with Practice”
Chair and Panelist: H. Peter deLisser, Responsible Communications
Most conversations are fantasy. We make up what we think people say- unless we are skilled listeners. Becoming a skilled listener requires Coaching, Fundamentals and Practice, like anything else we do well. Participants in this coaching session will practice the Five Fundamentals of Listening in Eight Practice Drills.
***
10:45 a.m. - Noon Thursday, July 17
2B Listening in Multi-Cultural Situations, Falken
Part I
Chair: Sheila Bentley, Bentley Consulting, USA
Panelists: Vincenne Waxwood, University of Maryland, USA
Sheila Bentley, Bentley Consulting
Bronia Holmes, University of South Carolina,
USA
Hiroko Suzuki, Interlink, Inc. (Japan)
Diana F. Davis, James Cook University,
(Australia)
Are we listening to each other from an ethnocentric perspective? In this two-part panel, the participants will explore practical listening situations in a multi-cultural setting. Focus will be placed on the characteristics of listening in Australia, Japan, and USA. Tips for non-Japanese listeners will also be presented. Sensitivity to and observation of cultural differences and similarities will be discussed. We will attempt to identify a number of universal qualities that good listeners exhibit regardless of cultural variation. Ultimately, our goal is to stimulate enough interest in this topic to encourage further research in this area.
(Part II will be continued after lunch as session 3D, same room.)
***
10:45 a.m. - Noon Thursday, July 17
2C Research in Listening: Gripen
Classroom Listening and Peer Mentoring
Chair: Ray Young, Valdosta State University
Maria Loffredo Roca, Amy Oxendine, and Tara E. McLaughlin, Florida Gulf Coast University, “Will that be on the test? An examination of the listening behavior of high and low performing college students.” This paper examines the classroom listening behavior of a small group of high and low performing college students. Students were interviewed in depth and content analysis was performed.
Ray Young, Valdosta State University, “Emotional and directive listening in peer mentoring: A quantitative study.” This is a quantitative study about how emotional and directive listening by peer mentors helped protégés feel a sense of individuality and connectivity to the organization.
***
10:45 a.m. - Noon Thursday, July 17
2D Listening and Virtuous Anxiety Viggen
Panelists:
Chauncey Bell and Shirah Bell, PhD., Alameda, California
The presenters will introduce a pioneering
inter- pretation of listening they have been developing in research and
practice, based in Continental
Philosophy and the biology of cognition. This
interpretation has been a foundation for the development of innovative new
practices in major
corporations around the world. They will lead an
exercise to reveal important aspects of the interpretation. From the
presenters' varied work –
he as a business consultant and she as a
spiritual director – they will speak about the impact of conventional and
unconventional interpretations of
anxiety on listening, and relate the two to the
management of change in individuals and organizations.
***
12 p.m. – 1 p.m. Thursday, July 17
Lunch Skeppet
Session 3
1:15 – 2:30 p.m. Thursday, July 17
3A “Listening in the Workplace: Gripen
an experiential exercise”
Panelists: Lora Vahue,
Consultant, & Tim Pearson, Executive
Director, MindJazz
This interactive program
involves exercises to enhance the listening process and includes: Listening in the Workplace: an experiential
exercise: Dear Experiential Game Player, Play a role in our game. Connect the
dots between communication and leadership. Use your personal resources, Listen,
and have fun! Yours, The MindJazz Players.
***
1:15 p.m. – 2:30 p.m. Thursday, July 17 3B Utilizing Classroom Activity Gladan
to Strengthen Listening
Panelist: Batty-Herbert, Kimberly, Clovis Community
College
Utilizing Classroom Activity to Strengthen Listening: Listening instruction involves refining individual1s skills yet often courses focus on theory and research rather than skill training and practice. This workshop examines the value of practical application and focuses on the need to incorporate classroom activities to improve listening effectiveness.
***
1:15 p.m. – 2:30 p.m. Thursday, July 17
3C Using the Watson-Barker Viggen
Listening Test in Grades
4-6
Chair and Panelist: Charles
Roberts, East Tennessee State University
This program provides
information about the research on and use of the Watson-Barker High School test for students in grades 4-6.
***
1:15 p.m. – 2:30 p.m. Thursday, July 17
3D Listening in Multi-Cultural Situations, Part II Falken
Part II of the 2B Panel, with Sheila Bentley, Vincenne Waxwood,
Bronia Holmes, Hiroko Suzuki, and Diana F. Davis
***
2:30 p.m.-2:45 p.m. Thursday,
July 17
Coffee Break “Breakfast Room”
Session 4
2:45 p.m.-4:00 p.m. Thursday, July 17
Shrink-Wrapping the World
Chair and Panelist: Stein, Sandy
Ms.
Stein will demonstrate how we can use simple strategies to reduce the distance
between us culturally and inter- personally. We can leave one another at the
conference and not need to be far away again.
***
2:45 p.m.-4:00 p.m. Thursday, July 17
4B Teaching the Three Credit Gripen
College Listening Course
as an Intensive Workshop
Teach the world through listening by offering this course as an intensive in your winter or summer intercession. Intensive courses appeal to a diverse segment of the community because of their condensed time commitment. With attention to careful planning and varied learning activities, the college instructor can put together a positive and powerful. This is a hands-on learning experience for all to savor and enjoy.
***
2:45 p.m.-4:00 p.m. Thursday, July 17
Falkan
4C Listening to the Voice
Elinita Maki, University of Tampere Finland, “The General Impression of the Use of Voice and Explaining Features”
The aim of the study is to clarify the effects of perceived acoustic variables of voice on forming the general impression evaluated by naive listeners.
Kent Adelman, Malmo University, Sweden, “Reported Listening and Using Voices: Students’ Profile in Educational Settings”
Eight Swedish teacher education students were videotaped for 12 hours for half a year with a tutor and an observer. When students interact and construct meaning they also use the voices they have been listening to across various contexts as contextual resources. Their intertextual behavior with signaled reported listening in the utterances show how the students use these resources and thus, how their reported listening contributed to the interaction.
2:45 p.m.-4:00 p.m. Thursday, July 17
Viggen
4D Listening Research: Listening Proficiency
Alejandro J. Casambre, Quezon City, Philippines, “Listening Proficiency, Speech and Scientific Attitudes in three Philippine Linguistic Contexts.” This paper is comparative inquiry into the Listening Proficiencies of high school students in monolingual Tagalog, monolingual non-Tagalog and multilingual Philippine Contexts.
Session 5
4:15 p.m.-5:30 p.m. Thursday, July 17
5A Listening: Have we really gotten any better? Falkan
Chair/ Panelist: Sheila Bentley, Bentley Consulting
This session explores the process of becoming a better listener. We can become more efficient by identifying target behaviors, measuring the behaviors, setting goals—including quantity, quality, and manner of Performance and then assessing the impact in the trek to becoming better listeners.
***
4:15 p.m.-5:30 p.m. Thursday, July 17
5B Listening Research In the Professions Gripen
Vincenne Waxwood, University of Maryland, citizen of the world, “Room without a View.”
An ILA member explores the
theories and practical listening approaches of architects as they embark on
their duties.
***
4:15 p.m.-5:30 p.m. Thursday, July 17
Gladan
5C Listening and Healing: Listening With a Loving Heart
Chair/Panelist: Kenneth Paulin.
Listening
with understanding to self and others will be examined. Specific suggestions will be provided for
connecting with our own inner voices.
***
Session 6
5:30 p.m.-6:30 p.m. Thursday, July 17
6A Listening in the Professions Falkan
Panelists: J. Richard Hoel, Attorney, Johnson Controls,
Barry Spillberg, Telephone Engineer, City of New York,
G. Robert Cooper, Attorney, Otto son, Earthen, Brats, Kelly & Cooper, Wheaton, IL,
Panelists will provide perspectives of listening within their own professions followed by open discussion of
ILAer’s role in creating better listeners for professions.
6:30 p.m.-8:00 p.m. Thursday, July 17
Dinner
***
8:15 p.m.-9:30 p.m. Thursday, July 17
7A Meet and Greet Newcomers Reception Breakfast Room
Repeat of Wednesday evening program for new members and guests to meet Executive Board members to learn more about the organization. All members and guests walkommen!
Friday, July 18, 2003
Friday, 7:00 –9:00 a.m. Skeppet
Breakfast and Business Meeting-Business meeting begins 7:45 a.m.
***
9:00-10:00 a.m. Friday, July 18th Room_______
8A Multicultural Education: Listening to Stories Falkan
from Other Cultures.
Adonica Schultz Aune, University of North Dakota, “Listening to Stories from Other Cultures.”
Listening to Stories from
other cultures plays a major role in learning about other people. This is one teacher’s account of teaching
diversity through listening.
Melissa L. Beall, University of Northern Iowa, “The impact of geography, climate, and conditions
on Scandinavian cultural traditions.”
Just as stories form
culture, the environment, too, plays a role in cultural traditions. Scandinavian weather and environment shaped
rituals, rites and traditions.
9:00-10:00 a.m. Friday, July 18
8B Expanding the View of Listening Gripen
Chair: Richard Halley, Weber State University
Jeannine S. Tate, Fairfax Co. Public Schools, “School Leaders and the Strategic Value of Listening.”
This paper addresses how school leaders listen to teachers to make sense of their work. Careful listening to faculty members seems to be key for allowing principals to make sense of their day-to-day routines.
Richard Halley, Weber State University, ”Expanding the Concept of Active Listening.”
This paper is intended to
expand the meaning of active listening. It will include an exploration of
appropriate development of values and critical preparation for the listening
event.
9:00-10:00 a.m. Friday, July 18
8C Research in Educational Settings Gladan
Larisa Kudriavtseva, Russia, “Three Dimensions Involved in the Teaching of Listening Comprehension in the English Classroom.”
The presentation consists of two parts: theoretical and practical. The listening activity “Fads” involves primarily pre-listening and “complete-while-listening” tasks.
Lynn L. Cooper, Wheaton College, IL, USA, “Inter-rater Reliability: A way to understand why and when observers agree in their assessments of listening competency.”
Inter-rater reliability provides a test of how well a listening instrument performs. Eight “good listeners,” (recent award-winning college teachers) were assessed by their students to see what patterns existed in this context.
***
10:15-10:30 a.m. Friday, July 18
Coffee Break Breakfast Room
10:30-11:45a.m. Friday, July 18
9A Teaching Activities for the NCA Gladan
K-12 Listening Standards
These two life members of ILA have served for 12 years on the NCA Task Force for Speaking, Listening, and Media Literacy Standards. Today they will share some of the teaching activities for Listening.
***
10:30-11:45a.m. Friday, July 18 Room_______
9B Hate Speech, the Holocaust, and Falkan
U.S. Arab Listening
Chair: David Wendt, Keokuk High School, IA, USA
Mark Miller, Clark University, MA, USA, “Comparing Hate Speech Laws in the U.S. and Canada.”
The language of hate speech is a major topic of legal and communication scholars today. An analysis of hate speech content and context and the legal ramifications will be discussed through current laws and court decisions.
David Wendt, Keokuk, HS, “Using Listening and Ethnography to Teach the Holocaust.”
Wendt will discuss the use of personal narratives to establish a time line as an alternative strategy for classroom Holocaust instruction.
Charles Veenstra, Dordt College, IA, USA, “Listening Between Arabs and Americans.”
Veenstra will share his research on the current controversy involving the US view of people from the Middle East and their communication differences. He will focus on listening and how that focus may help increase understanding of Arabs and encourage more even-handedness in dealing with issues in the Middle East.
***
10:30-11:45 a.m. Friday,
July 18
9C Listening in Life & Work Relationships Gripen
Chair: Kenneth Paulin, Consultant, MI, USA
Lori Joubert, “Emancipatory
Listening-A Way to Empower in the workplace through Listening
Partnerships.”
This paper explores
listening as a feature of interpersonal communication in organizations. In the
paper, Joubert looks at how listening partnerships can help employers and
employees understand each other.
Kenneth Paulin, “Listening
to Silence.”
Paulin will provide the
opportunity for a five-minute silent meditation and then lead the audience
through an examination of the need for more silence in our lives, personally,
and professionally.
11:45 a.m. – 12:15 p.m. Friday,
July 18
10A Student Poster Session Foyer
Students
may bring their current listening research and place on posters. They will then be available to talk about
their listening research with anyone who wishes to visit with them throughout
the conference. Margarete Imhof and Edie
Cole will provide a constructive critique at the end of the conference.
12:15-1:30p.m. Friday,
July 18
Lunch Skeppet
***
Session 11
1:30- 3:30p.m. Friday, July 18
Gladan
11A The Intimate Touch: Listening with Body, Mind, Heart, and Soul.
Chair/Panelist: Theodore Emerson Chaffee, Licensed Marriage and Family Therapist, Portland, ME
The intimacy couples seek can be created and maintained by developing listening behaviors that correspond to the talking styles characteristic of the four dimensions of human growth and experience.
1:30- 3:30p.m Friday, July 18
.11B Touch the World through Harmony & Falkan
Leadership Coaching
Chair: Richard Bommelje, Rollins College
Hiroko Suzuki, Interlink
Inc., Japan, “Japanese Style Listening.”
This session provides
Insights into better understanding and the ways to produce intercultural
Harmony. Let's touch the world!
Richard “Rick” Bommelje, Rollins College, and Leadership and Listening Institute,” Leadership Coaching and the
Dynamic Listening Process.”
This program will explore an
effective and proven 6-step leadership coaching model that is based on helping
professionals to make dynamic changes in their lives
***
1:30- 3:30 p.m. Friday,
July 18
Gripen
11C An Examination of Personality Types and Listening
Effectiveness
of Educators
Chair/Panelist: Michael
Gilbert, Central
Michigan University, USA
Professor
Gilbert will explore how effectively different types of educators listen.
1:30 p.m. –3:30 p.m. Friday,
July 18
11D The Gift of Empathic Listening Breakfast
Room
Chair/ Panelist: Wayne Bond, Montclair State University
This program will focus on
establishing an operative definition of empathic listening, examining the
process of applying the skill to personal and professional situations, its
result in building self esteem and examining activities and strategies for the
teaching and training of empathic listening.
***
3:30-3:45 p.m. Friday, July 18
Coffee Break Foyer
***
Session 12
3:45-5:45 p.m. Friday, July 18
12A Listening to Emotions in the Workplace Gripen
Chair and Panelist: Carole Grau, Taliaferro/Grau Associates
Agitated and emotional
colleagues are too frequently a part of our workplace. In such an environment, effective
communication is difficult to achieve.
In addition, that environment depletes our energy. This session explores
licensing’s role in de-escalating intense emotional communication.
3:45-5:45 p.m. Friday, July 18
12B Listening in Multicultural Environments- Gladan
Intercultural Communication: Nigeria
Panelist: Somuyiwa, Adebayo
Nigeria is a multi-cultural society, with over 120 million people. Lagos State is the former capital of Nigeria and still remains the commercial nerve center of the
country. It has more people living in
it, from different cultural backgrounds, than anywhere else in Nigeria. The paper is about how these people relate and how
the government relates with them.
3:45-5:45 p.m. Friday,
July 18th
12C Listening Research and Applications Falkan
Chair: Richard
Halley, Weber State University
Laura
Janusik,” Listening Span: A Proposed Measure of Conversational Listening.”
Many argue that traditional
listening tests measure memory
instead of listening.
The new Listening Span measures one’s
cognitive capacity to process and store
conversations.
Richard
Halley, “Using Wolfram’s A New Kind of Science to help conceptualize the
effects of current listening behavior on future events.
This paper helps us explore
the future effects of our current listening behavior by working with Wolfram’s
ideas about "A New Kind of Science" and his cellular automata
***
5:45-7:00 p.m. Friday, July 18th
13A Committee Meetings See
Locations in Foyer
7:00 - 8:00 p.m. Dinner
On your Own
8:15 – 9:30 p.m. Friday,
July 18
14A Connecting Conversations: Falkan
“Implications for
Reorganizing Health Care Systems – What Communication Practices Can Help Create
a Healthier World?
Moderator: Klara Pihlajamaki, Consultant and Trainer,
SISU & University
of Stockholm, Sweden
Stimulus Speakers:
Barbara
Blackstone, Slippery Rock
University, Pennsylvania
Michael
Purdy, Governors
State University, IL,
USA
Takehide
Kawashima, President, International Association for Health-Communication
Sciences, Tokyo, Japan
Kazuo
Akasaka, Vice President, International Association for Health-Communication
Sciences, Tokyo, Japan
8-9:30
a.m. Saturday, July 19
15A Connecting Conversations Falkan
Religion and Spirituality –
What are the boundaries of and connections to peace and understanding?
Moderator: Albert Porter, Little Rock, AR, USA
Stimulus Speakers:
Alan Ward, Professor Emeritus, University of Arkansas @Little Rock
Dick Halley, ILA Past President
Col. Sung Gyung Kim, Korea Military Academy, Seoul, Korea
Theodore Emerson Chaffee, Portland, ME
***
9:30-10:45 a.m. Saturday,
July 19
Coffee Break Foyer
***
Session 16
10:45-12:00 p.m. Saturday,
July 19
16A Touching the world one person at a time Falkan
Panelists: Kathy Thompson, Alverno College
Diana Schnapp, Rockhurst University
Effective listening begins
one on one. More than ever, spiritual communities are being called on to answer
the needs of individuals in dealing with birth, death, loss , illness, and
other challenging life events. Both Kathy and Diana have been involved in using
listening as a pastoral care service. Diana will report on listening skills
used in pastoral care by various faith communities. Kathy will describe her training as a
Pastoral Care Associate at the first Unitarian Church in Milwaukee, Wisconsin and will demonstrate some of the skills used in both
preparing to listen and serving in various circumstances.
***
16B Listening Strategies in the K12 Classroom Gladan
Chair: David Wendt, Keokuk High School Iowa
Panelists: Richard Hunsaker, McKendree College
Robert Neulieb, University High School
Diane Ritzdorf, Arapahoe High School
Morris Snively, Belleville East High school
David Wendt, Keokuk High School Iowa
The discussion will focus on
listening strategies as instructional resources in the areas of leadership,
media, at-risk and forensics activities.
10:45-12:00 p.m. Saturday, July 19
16C Listening Research in Action Gripen