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  • ILA Meet-Up: How Organizations Need to Listen Better (continued)

ILA Meet-Up: How Organizations Need to Listen Better (continued)

  • December 05, 2022
  • 3:00 PM
  • 33



Let’s Keep Talking About How Organizations Need to Listen Better

Meet Ups are for members only.  You are not able to register if you're not a member.  If you would like to become a member, click below

What:  ILA Members' Meet Up Cafe Grab a cup of coffee or a glass of wine and join ILA members for an opportunity to meet and greet one another.  It’s been a long time since we’ve seen each other.  Let’s welcome new members and catch-up with old friends.  It’s time for a little fun!

Date:  Dec 5th, 2022, Monday

Time:   3 PM-4PM (US Central Time)

Duration:  60 min.

Questions:  Sandra Bodin-Lerner

Where: online on zoom--login details in confirmation email

Registration is free, donations accepted on registration form

**Members, to avoid duplicate profiles, you must login to the ILA website using the link in the upper right corner of the website.  

***You must be a member to participate in this event. If you would like to become a member, click below.

Jim Macnamara will continue where his presentation on Why & How Organizations Need to Listen Better left us in October.  This is an opportunity to ask questions and take a deeper dive into organizational listening.  Members are welcome to revisit the October program on the ILA website.


Jim Macnamara, PhD is a Distinguished Professor in the School of Communication at the University of Technology Sydney (UTS). He is also a Visiting Professor at the London School of Economics and Political Science and the London College of Communication. Jim is internationally recognized for his research into evaluation of public communication and his pioneering studies of organizational listening within government, corporations, and NGOs. He is the author of 16 books including Organizational Listening: The Missing Essential in Public Communication (Peter Lang, New York, 2016) and Evaluating Public Communication (Routledge, 2018). In 2014, he initiated The Organisational Listening Project that has since studied how more than 60 organisations on three continents listen, or don’t listen, to their key stakeholders, and identified how effective large-scale listening can be undertaken by organisations and the benefits that accrue. Jim has been an adviser to the European Commission Directorate-General for Communication (DG COMM), the OECD Open Government Initiative as a member of its Expert Panel on Public Communication, and since early 2020 he has led research to evaluate the COVID-19 communication of the World Health Organization globally based on feedback and listening to national health authorities, health workers, and citizens.

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