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Member resources

Online resources

BLOGS

Someone to Tell it to blog

This ILA Partner organization provides compassionate Listening where everyone matters.

Listeners Unite

Linda Eve Diamond's website Listener's Unite includes a library of listening quotes, resources, poems about listening, memes, and more. 

A Close Reader of Illness

 A Close Reader of Illness by Corine Jansen describes how listening to patient narratives will let the care provider restore the central role of the patient’s own story in the healing process

The Listening Muse

A Kay Lindahl’s blog

PODCASTS

On Listening

Daniel Rosen’s podcast invite people to share their insights and experiences of listening to others, to their own bodies, to data, and to themselves.

Someone to Tell It To podcast

Podcast highlighting both aspects - listening and training - to support the mission to "cultivate meaningful connections through compassionate listening and train others to do the same."

Deep Listening: Impact Beyond Words

A podcast from Oscar Trimboli,

Listening SUPERPOWER

A podcast from Raquel Ark.

Storylisteners

A podcast from The Storylisteners Team at Colorado State University. Interviews of people whose vocations spur them to listen for the stories of their clients, patients, sources, in order to serve them better.


Books by members

  • Spiritual Care through Deep Listening

    Heart to Heart: Spiritual Care through Deep Listening - Clare Biedenharn

    There is an ancient, proven and effective model of listening that can lead to deep connection This method was field tested with critical care nurses. It was discovered that deep listening doesn’t just improve patient outcomes, it also helps nurses reconnect with their call to service. And it all begins with a question…

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  • Companion workbook nurse

    Heart to Heart Companion Workbook for Nurses - Clare Biedenharn

    This Companion Workbook for Nurses -- Special COVID Edition provides a unique opportunity to pause and reflect during a global pandemic and national healthcare crisis. Guided interactions help nurses identify the small changes in their day-to-day interactions that can improve patient outcomes and job satisfaction.

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  • Reflect Reconnect Restore

    Reflect, Reconnect, Restore: Healing from Secondary Grief - Clare Biedenharn

    "Our leadership is stuck in grief following COVID. Can you help us?" Using the basics from “Heart to Heart,” this book includes basic listening skills and digs a little deeper to help find new direction. This book includes practical tools and exercises based on the recovery work embraced by that leadership team.

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  • The Listening Advantage

    The Listening Advantage: Outcomes and Applications - Judi Brownell

    A listening supplement designed for courses in all areas of communication as well as professional studies where students benefit from increasing their listening effectiveness. Illustrates the importance and application of listening in various careers.

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  • Leadership listening

    Leadership in Listening - Victor Pierau

    The hardest thing about listening is to be really silent, to eliminate all distortion in the form of convictions, fear, lack of energy etc. Listening requires much more from you than you think and takes place largely on an unconscious level.

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  • Listening attitude

    Listening: Attitudes, Principles and Skills - Judi Brownell.

    A textbook for communication courses on Listening. Utilizes the HURIER model to exemplify an experiential approach to listening. Encourages students to view listening as a process involving six, theory and skill based, interrelated components. Explores the complexities of listening within social media and mediated communication, interacts with cultural and generational boundaries, as well as provides journalistic activities within each chapter.

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  • Are you iistening

    Are you listening or just waiting to speak? - Jane Adshead-Grant

    A pragmatic guide and toolkit for leaders and managers at work, as well as anyone looking to communicate and influence more effectively. It is full of intelligent perspectives on listening and its principles, challenges and benefits, highlighting the importance and impact of good quality listening, recognizing the challenges and pitfalls into which we can all too easily fall - and what to focus on to make a difference for others, and yourself.

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  • Listening coach

    The Listening Coach - Jane Adshead-Grant

    A practical pocket guide through listening. It seeks to answer five key communicative questions, Why is listening critical in life, business, and community? How can we navigate different levels of listening? How can we develop the skills of listening? What are the biases that challenge our listening and the principles that anchor it? How can we sustain the habit of deep listening?

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  • Saying it right

    Saying It Right: Tools for Deft Leadership - Michael Gilbert

    Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others, how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress.

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  • Beyond Post-Communication - Jim Macnamara

    Based on case studies and interviews, looking at many forms from trolls to deceptive advertising, PR, and political campaigning, Professor Macnamara identifies a range of strategies for communication professionals, industry associations, media organizations and platforms, educators, legislators, regulators, and citizens to challenge post-communication and post-truth

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  • Listen up

    Listen Up - Kittie W. Watson, Ph.D. and Larry L. Barker, Ph.D

    Anyone who wants to be more successful at work or at home will find important, practical advice in Listen Up. This book is research-based and written in a readable, engaging style.

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  • Ethics Listening

    The Ethics of Listening - Elizabeth Parks

    In this book, Parks responds to gaps in scholarship related to listening in communication research and difference in ethics scholarship.

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  • Surviving adolescence

    Surviving Adolescence - Michael B. Gilbert

    The most trying times in a child’s life are during pre-teen and teen years. Most parents and teachers may be ill equipped to deal effectively with adolescents. While the book is designed for a broad audience, each chapter concludes with educational considerations.

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  • Listening lives

    Listening Across Lives - Molly Stoltz, Karen Sodowsky, Carl M. Cates

    A listening textbook with chapters by Andrew Wolvin, Laura Janusik, Margarete Imhof, Chris Bond, Rick Bommelje and Kay Lindahl.

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  • smarter listening

    21 Days to Smarter Listening - Kittie W. Watson, Ph.D. and Larry L. Barker, Ph.D

    Based on the premise that it takes 21 days to change a habit, this book is used by educators, consultants, coaches supervisors, managers, and executives who want to improve their listening skills.

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  • Infinity

    Beyond Infinity: A MatheMattical Adventure - Charles Fischer

    Charles Fischer has published his first novel about mathematics, entitled Beyond Infinity: A MatheMattical Adventure. It has won a Bronze Medal in Young Adult Fiction at the Independent Publisher Book Awards. Look out for his new book coming soon about Socratic Seminar.

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  • Sacred art of listening

    Practicing the Sacred Art of Listening - Kay Lindahl

    This workshop-in-a-book examines the varied ways we are called to deep listening with practical, easy-to-follow advice and exercises to enhance your capacity to listen in a spirit-filled way. You will be inspired to discover how different your conversations will be when you stop just talking and start really listening.

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  • Beauty listening

    The Beauty of Listening - Linda Eve Diamond

    This listening-themed poetry collection explores and honors the ever-challenging art and skill of listening. Poems explore listening (both inner and interpersonal), awareness, connections, humor, folly, and the gentle reminder that listening is not as simple as it may seem. The book has been endorsed by many ILA friends.

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  • Listening Leaders - Dr Lyman K. Steil and Dr Richard K. Bommelje.

    This book is based on interviews with leaders from around the globe including CEOs, entrepreneurs, educators, military officers, celebrities, homemakers and pilots. The authors answer questions such as Why is listening the most important skill for leaders? How can you build a Listening Organization? If we do not listen, we cannot learn. Listening is a vital skill.

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  • Artful edit

    The Artful Edit: On the Practice of Editing Yourself - Susan Bell and Jason West.

    The Artful Edit explores the many-faceted and often misunderstood art of editing. The book brims with examples, quotes, and case studies, including an illuminating discussion of Max Perkins's editorial collaboration with F. Scott Fitzgerald on The Great Gatsby. Susan Bell, a veteran book editor, also offers strategic tips and exercises for self-editing and a series of remarkable interviews.

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  • God Listen

    How Does God Listen? - Kay Lindahl

    This lively book helps children use all of their senses to explore how God is always present in their everyday lives, and is always listening. Using simple, everyday examples to which children can relate helps children develop a direct and personal understanding of God. This book helps children come to know the God who hears them even when they are silent.

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  • Sacred art listening

    The Sacred Art of Listening - Kay Lindahl

    Combining meditation, art, reflection, and self-discovery as ways to uncover and develop the ability to truly listen, this powerful book is an invaluable resource for everyone who seeks wholeness in their lives. You will learn the three essential qualities of deep listening - silence, reflection and presence. This elegantly profound book will help lead us to a more enlightened time when the listening ear, not the penetrating eye, will be our primary symbol of understanding.

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  • why can't we talk

    Why Can’t We Talk - John Backman

    Think of an issue that makes your blood boil. Now imagine lunch with a friend who is just as passionate about it - on the other side. How can the two of you even broach the issue, let alone hear each other with curiosity and compassion? ILA author John Backman’s demonstrates how to restore dialogue with curiosity, civility and compassion.

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  • Listening Pays - Dr Rick Bommelje

    Sales Director Stu Preston has just six months to improve his performance or find another job. Despite his boss’s comment that he is not listening enough, Stu has no idea how to change his performance until he finds an unlikely sage. He learns how to listen better at work and in life, and realizes just how important listening can be; it’s the cornerstone of all human behavior.

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  • Quick to listen

    Be Quick to Listen - Dr Rick Bommelje and Christine T Wethman

    There are over 2000 scripture verses that include the words listen, listening, hear, and hearing -- depending on Bible translation. Let there be no doubt that God's Word is sending a strong message - BE QUICK TO LISTEN! This book offers you practical wisdom on how to listen better to God, yourself, and to others in ways that will enrich your life and strengthen your faith.

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  • Effective communication

    Curriculum Designing in the Arena of Effective Communication - Dr Shalini Chakranarayan and Zainab Saeed Khurshid

    This study addresses the pivotal shift from teacher-centered to learner centered methodologies. The authors develop a cognitive and pragmatic approach that can easily be adapted in any learning setting and environment

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  • Listening every day

    Listening in Everyday Life - Michael Purdy and Deborah Borisoff

    This book covers listening in the business, educational and healthcare environments as well as gender and intercultural factors including summaries and exercises that can be used by one person or by groups. There are chapters on listening and team conflict and on initiating a listening training program.

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  • Listening - Andrew Wolvin and Carolyn Gwynn Coakley

    If you are trying to become a better listener or are interested in the subject for any reason the information is here!

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  • Organizational listening

    Organizational Listening: The Missing Essential in Public Communication - Jim Macnamara

    Organizations are central in contemporary societies. Create an architecture of listening to regain trust and re-engage people in every type of organization, including government departments and agencies, corporations, and non-government organizations.

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  • cover organization listening v2

    Organizational Listening II - Jim Macnamara

    This entirely new edition substantially expands the concept, theory, and practice. It reports the research findings of the author’s Organizational Listening Project undertaken since the first edition

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  • Human communication

    Listening and Human Communication in the 21st Century - Andrew Wolvin

    Bringing together top listening scholars from a range of disciplines and real world perspectives, Listening and Human Communication in the 21st Century offers a state-of-the-art overview of what we know and think about listening behavior in the 21st century.

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  • listening research

    The Sourcebook of Listening Research: Methodology and Measures - Debra Worthington and Graham D. Bodie

    Winner of the 2018 Distinguished Book Award from the Communication and Social Cognition Division of the National Communication Association. Essential reading for listening researchers across a range of disciplines, The Sourcebook of Listening Research: Methodology and Measures is a landmark publication that defines the field of listening research and its best practices.

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  • Someone to tell it to

    Someone To Tell It To - Michael Gingerich and Tom Kaden

    The authors believe that we are created for deep, meaningful, and emotionally intimate relationships. They encourage others to find safe people in their lives to foster relationships that provide true support, unconditional love, and grace. Someone To Tell It To may remind us that we are not alone in our fears, or in our feelings of inadequacy and uncertainty. Readers may be motivated to create more vital connections in their lives, connections that can be life-giving and soul-enriching, that can bring peace in the dark seasons of our lives

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  • art of listening

    The Art of Listening: Communicating Effectively with a Patient in Pain - Dr Andrew Wolvin

    This is the opening chapter in a new clinical manual entitled Diagnosing Dental and Orofacial Pain: A Clinical Manual. This text offers advice on ways to observe and communicate effectively with patients in pain, how to analyze a patient’s pain descriptions, and how to provide a proper diagnosis of orofacial pain problems that can arise from sources anywhere from teeth, joint and muscle pain, and paranasal sinuses to cluster headaches, neuralgias, neuropathic pain and viral infections.

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  • handbook listening

    The Handbook of Listening - Debra Worthington and Graham D. Bodie.

    The book is the first cross-disciplinary academic reference on the subject, gathering the current body of scholarship on listening in one comprehensive volume. This landmark work brings together current and emerging research from across disciples to provide a broad overview of foundational concepts, methods, and theoretical issues central to the study of listening. The Handbook offers diverse perspectives on listening from researchers and practitioners in fields including architecture, linguistics, philosophy, audiology, psychology, and interpersonal communication.

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  • Listening process

    Listening: Processes, Functions, and Competency - Debra Worthington and Margaret Fitch-Hauser

    This book explores the role of listening as an essential element in human communication. The book addresses listening as a cognitive process, as a social function, and as a critical professional competency. Blending theory with practical application, Listening builds knowledge, insight, and skill to help the reader achieve the desired outcome of effective listening. This second edition introduces listening as a goal-directed activity and has been expanded to include a new chapter addressing listening in mediated contexts. Theory and research throughout the text have been updated, and the final chapter covers new research methodologies and contexts, including fMRI, aural architecture, and music.

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  • Ascending 1st chair cover

    Ascending to 1st Chair: A Lesson in Leadership and Organization Development - Tom Kaden and Michael Gingerich

    The benefit of implementing L.I.S.T.E.N. - a theory and method of communication that ensures a leader takes the time to understand the needs of employees, family members, friends, and even strangers by listening to the stories they need to tell.

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  • Listening 2 by 2 cover

    Listening 2by2: A Paradigm Shift for Leaders - Tom Kaden and Michael Gingerich

    Thie the story of Jeffrey, a CEO who has been given an ultimatum to change the organization, or leave. Jeffrey learned listening and how to improve communication not only at work, but also at home.